At The Beauty Room Gilmorton we take data privacy responsibilities very seriously and we want you to understand and feel confident about how we collect and store your personal data. Our privacy policy is in line with GDPR Data Protection Law and sets out the rights you have in relation to your personal data.​

What data we collect:

Email address

We use this information to provide a better client experience for you by sending appointment confirmations, reminders and receipts. We will also use client email for marketing purposes from time to time which you can unsubscribe from at any time.

First and last name

We use this for appointment bookings. 

Contact number

We use this to contact clients regarding anything in relation to their appointment.

Address

This information is used in case of emergency whereby someone needs to be contacted at your address. We also use this for gift vouchers to be sent in the post that have been purchased by friends/family.

Health information

This information enables us to perform all of your treatments correctly and safely. Some medications or conditions could react with some of the products we use or be a contra-indication to a particular treatment. It is very important that you keep us up to date with any medical changes, you can of course refuse to provide this information, however we would have to refuse your treatment as this is a legal requirement for our insurance.

Date of birth

Again, this is in case of an emergency, whereby the emergency services may need to be called. We also use this information to treat our clients with a discretionary birthday gift.

Patch test

This is required for client safety as some of our treatments require a patch test prior to ensure no allergic reactions occur. These certain treatments cannot be performed without this information. 

Product/treatment history

This information helps us to provide you with the best possible client experience, it allows us to keep all of your treatments at The Beauty Room Gilmorton consistent. It is also very important for us to be able to access your product history so that we can be sure to recommend you the correct products i.e. skincare so that you achieve the best results possible. 

Images

We sometimes like to take photos for social media and marketing purposes of some clients treatments or before & afters etc. However, we will Never take photos without your permission nor will we post them on social media without either your verbal or written consent. Complete patient confidentially will be maintained at all times and consent can be withdrawn at any time.

Website & Cookies

We use ‘WordPress’ as our website host which may use cookies and collect data for optimum website use. For information on how ‘WordPress’ handles ‘site visitors’ data please view ‘WordPress’s’ Privacy Policy. To read about ‘WordPress’s’ Privacy and Cookie Policy please visit https://en-gb.wordpress.org/about/privacy

Consultation & Consent

Through our booking software ‘Ovatu’ some of our consultation/consent forms will require you to read and sign a statement. By agreeing to this form and giving your consent, you acknowledge and understand all information listed. This agreement will remain in effect for your treatment, as well as all future follow-ups conducted by The Beauty Room Gilmorton.

Date/Signature

This confirms that you have read and answered all information. It also means you agree to the ways that we hold and handle your data in salon.​ 

How we store your data

We will never share any of your personal information nor will it be shared with third party companies for marketing or profit. All such information is stored securely through our booking software ‘Ovatu’ when using our online salon system ‘Ovatu’ which is all password protected, only the owner of The Beauty Room Gilmorton has access to these passwords. To read about ‘Ovatu’s’ Privacy and Cookie Policy please visit https://ovatu.com/uk/policy/privacy

How long we store your data for

We have a legal obligation to retain your records for 7 years after your most recent appointment with us. After this time your records will be destroyed in a method compliant with GDPR.

Your rights

You have the right to access and amend any of your personal data that we hold at any time, you can also ask the owner of The Beauty Room Gilmorton to correct any factual errors. Provided the legal minimum period has elapsed, you may also ask the owner to erase your personal records.​ You can also unsubscribe to any marketing material that we may send you at any time. You have the right to be taken off our database at any time, to do this please contact the owner of The Beauty Room Gilmorton – Stephanie via email thebeautyroomgilmorton@gmail.com and await confirmation of this.